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Store Policy and Shipping

Store Policy 

  • All custom orders are NON-REFUNDABLE. 
  • You can return items within 45 days after the date we shipped your order. Shipping charges are not refundable.
  •  We will not accept any returns without prior authorization. Please email: to initiate return.
  • If the wrong item is shipped, please accept it free of charge. We will also send your correct item free of charge
Shipping Information
  •  Purchases are being shipped from Columbus, Ohio and should arrive 2-14 business days from the date of your purchase.
  • We only ship on weekdays which are Monday- Friday 9am-5pm, not including public holidays.
  • Please allow 2-3 business days to process and pack your order.
  • Orders may be delayed on packing due to high traffic times (sales, semi-annuals, holidays). Please allow 3-4 business days to pack order.  
  • If a tracking number is not provided within 72 hours after receipt of purchase please contact customer care:
  • We do not back order any items